A method of managing case based promises to pay includes displaying a customer hierarchy. The customer hierarchy displays (i) a customer level with customer level information and (ii) plural account levels with account level information for respective multiple accounts of a customer needing collection. Also included is displaying action now amounts for the customer on the customer level and on the account levels of the customer hierarchy; wherein the account level information is rolled up into the customer level information. The method further includes interacting with a user to select the action now amount for an upper level in the customer hierarchy, and dispersing a partitioned amount of the action now amount to levels which the customer can promise to pay, for levels which are hierarchically below the level of the selected action now amount in the customer hierarchy.