Invention Grant
US08165919B2 Web based product ordering method with shopping carts actions queued
有权
基于Web的产品订购方法与购物车行动排队
- Patent Title: Web based product ordering method with shopping carts actions queued
- Patent Title (中): 基于Web的产品订购方法与购物车行动排队
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Application No.: US11694884Application Date: 2007-03-30
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Publication No.: US08165919B2Publication Date: 2012-04-24
- Inventor: Jason D. Moon , Daniel J. Charbonneau
- Applicant: Jason D. Moon , Daniel J. Charbonneau
- Applicant Address: US MN Minnetonka
- Assignee: Digital River, Inc.
- Current Assignee: Digital River, Inc.
- Current Assignee Address: US MN Minnetonka
- Agency: North Oaks Patent Agency
- Agent Shawn B. Dempster; Lynn M. Holly
- Main IPC: G06Q30/00
- IPC: G06Q30/00

Abstract:
Call center order system and process allows a customer service representative to make remote calls to a server to perform shopping cart actions, all on one web page. Historically, representatives would need to enter client information and product information on several different web pages to satisfy a purchase. Eventually, the representative would have “loaded” several different pages to enter product and customer information. This method resulted in a high amount of errors and increased the risk of fraud. The system utilizes AJAX and dynamic HTML technology. The representative is able to add, update, or remove products in the cart without waiting for the page to “refresh” after every action. Cart actions are flagged with a “ticking” indicator bar. Orders may be placed in a “queue” instead of loading a different page. A mild fraud mode to allow multiple orders is also described. A storefront is used in this process.
Public/Granted literature
- US20070288328A1 Web-Based Product Ordering Method Public/Granted day:2007-12-13
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