Apparatus and methods are provided for calculating soft information in a multi-level modulation scheme using one or more nearest neighbors. The nearest neighbors correspond to signal points in a signal constellation set nearest to the value of a received signal. The nearest neighbors of a received signal can be found by using a second symbol-to-signal point mapping for the signal constellation set that is different from the mapping actually used by the signal modulator. The second symbol mapping can be used to simplify the discover of nearest neighbors. Once the nearest neighbors are found in the second symbol mapping, the nearest symbols can be translated back into the actual symbol mapping using, for example, table lookup. The nearest neighbors in the actual symbol mapping can then be used to compute soft information in the form of, for example, log-likelihood ratios (LLRs).