A communication system uses an Ethernet link to provide services to a user. The services have service priorities and bandwidth allocations on the Ethernet link. A pseudo-wire interface exchanges user communications for the services over the Ethernet link and transfers performance information indicating the performance of the Ethernet link. A management system processes the performance information and the service priorities to determine if a bandwidth adjustment should be made. The management system processes the performance information, the service priorities, and any bandwidth adjustment to determine if a status message should be transferred to the Ethernet service provider and to determine a message priority for the status message. The speed of response by the Ethernet service provider to the status message is indicated by the message priority.