A medical-information communication-connection management device including a request sending part that sends connection requests during network communication and DICOM communication to a medical information device, a response-data receiving part that receives response data for each connection request, a first response analyzing part that receives the response data and analyzes any error in the network communication to acquire first error information, a second response analyzing part that analyzes any error in the DICOM communication during a failed connection to acquire second error information, and a display controller that displays countermeasures on a display part.