Invention Grant
- Patent Title: Apparatus, and associated method, for a CTI-enabled SIP-phone
- Patent Title (中): 装置和相关方法，用于支持CTI的SIP电话
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Application No.: US11020373Application Date: 2004-12-22
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Publication No.: US08180034B2Publication Date: 2012-05-15
- Inventor: Chao Kan , Michael S. Wengrovitz
- Applicant: Chao Kan , Michael S. Wengrovitz
- Applicant Address: FR Paris
- Assignee: Alcatel Lucent
- Current Assignee: Alcatel Lucent
- Current Assignee Address: FR Paris
- Agency: Garlick & Markison
- Main IPC: H04M3/42
- IPC: H04M3/42
Abstract:
A CTI-enabled SIP-Phone, and an associated method, is provided for a telephonic call center. Responsive to a call operation indication, such as delivery to the phone of a SIP invite message, or of a CTI-formatted call instruction, the embedded functionality of the SIP-Phone provides interfacing operations, such as CTI-to-SIP or SIP-to-CTI conversions, to facilitate communications of the phone at the call center.
Public/Granted literature
- US20060133349A1 Apparatus, and associated method, for a CTI-enabled SIP-phone Public/Granted day:2006-06-22
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