Systems and methods for identifying and resolving problems in wireless device configurations in a wireless network. In one example embodiment, a method for resolving wireless device configuration problems includes various acts including identifying all wireless devices that are wired to a network, retrieving configuration information from each wireless device, retrieving wireless device incompatibility information and corresponding configuration solutions for each wireless device, attempting to contact each wireless device over one or more wireless communication channels in order to determine if one or more wireless capabilities of each wireless device are functioning properly, and determining that the incompatibility information of one of the wireless devices with a malfunctioning wireless capability conflicts with the configuration information of one or more of the wireless devices.