Invention Grant
US08214433B2 System and method to provide context for an automated agent to service multiple avatars within a virtual universe
有权
为自动化代理提供虚拟世界中多个化身服务的上下文的系统和方法
- Patent Title: System and method to provide context for an automated agent to service multiple avatars within a virtual universe
- Patent Title (中): 为自动化代理提供虚拟世界中多个化身服务的上下文的系统和方法
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Application No.: US12334866Application Date: 2008-12-15
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Publication No.: US08214433B2Publication Date: 2012-07-03
- Inventor: Christopher J. Dawson , Michael J. Osias , Brian W. Sledge
- Applicant: Christopher J. Dawson , Michael J. Osias , Brian W. Sledge
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Roberts Mlotkowski Safran & Cole, P.C.
- Agent William Schiesser
- Main IPC: G06F15/16
- IPC: G06F15/16
Abstract:
A system and method to interact with business systems through the use of automated agents and provide context for an automated agent to service multiple avatars within a virtual universe. The system comprises a chat engine, a communications subsystem, and a channelizer configured to mediate one or more communications between the chat engine and the communications subsystem. The channelizer is further configured to map at least one channel to an application.
Public/Granted literature
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