Invention Grant
US08224649B2 Method and apparatus for remote command, control and diagnostics of systems using conversational or audio interface
有权
用于使用对话或音频接口的系统的远程命令，控制和诊断的方法和装置
- Patent Title: Method and apparatus for remote command, control and diagnostics of systems using conversational or audio interface
- Patent Title (中): 用于使用对话或音频接口的系统的远程命令，控制和诊断的方法和装置
-
Application No.: US10858083Application Date: 2004-06-02
-
Publication No.: US08224649B2Publication Date: 2012-07-17
- Inventor: Upendra V. Chaudhari , Ryan L. Osborn , Jason W. Pelecanos , Ganesh N. Ramaswamy , Ran D. Zilca
- Applicant: Upendra V. Chaudhari , Ryan L. Osborn , Jason W. Pelecanos , Ganesh N. Ramaswamy , Ran D. Zilca
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Salehi Law Group
- Agent Anne V. Dougherty
- Main IPC: G10L11/00
- IPC: G10L11/00
Abstract:
A method and apparatus for remote access to a target application is disclosed where a system administrator may establish telephonic contact with an interactive voice response system and obtain access to the target application by speech communication. The interactive response system may authenticate the system administrator by implementing various measures including biometric measures. Once access is granted, the interactive response system may broker a communication between the target application using text/data and the system administrator using natural language.
Public/Granted literature
Information query
