A method of operating an entertainment system includes computer-implemented steps including determining an audio/video preference profile of the user. An item of audio/video content that fits the profile but that is not available to the system is identified. The identified item is wirelessly received from a source of audio/video content. The source is external to the entertainment system. The received item is stored in memory within the system. The stored item is retrieved from memory. The retrieved item is played back to a human user of the system.