Invention Grant
- Patent Title: Restoration of conversation stub for recognized experts
- Patent Title (中): 恢复认可专家的会话存根
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Application No.: US11958176Application Date: 2007-12-17
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Publication No.: US08234289B2Publication Date: 2012-07-31
- Inventor: Michael Negley Abernethy, Jr. , Travis M. Grigsby
- Applicant: Michael Negley Abernethy, Jr. , Travis M. Grigsby
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Yee & Associates, P.C.
- Agent David A. Mims, Jr.
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F17/30
Abstract:
A first conversation between a user of a communications device and a first party is monitored. A conversation stub that includes information relating to a topic of the first conversation is generated and stored. It is determined whether a second party of a second conversation between the user of the communications device and the second party has expertise regarding the topic of the first conversation. Responsive to determining that the second party has expertise regarding the topic of the first conversation, the conversation stub is presented to the user during the second conversation.
Public/Granted literature
- US20090157726A1 RESTORATION OF CONVERSATION STUB FOR RECOGNIZED EXPERTS Public/Granted day:2009-06-18
Information query
