Invention Grant
- Patent Title: System and method for providing network connectivity and computer status information
- Patent Title (中): 提供网络连接和计算机状态信息的系统和方法
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Application No.: US11590066Application Date: 2006-10-31
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Publication No.: US08239448B2Publication Date: 2012-08-07
- Inventor: Trenton S. Lo , Christopher M. Morris
- Applicant: Trenton S. Lo , Christopher M. Morris
- Applicant Address: US CO Denver
- Assignee: CenturyLink Intellectual Property LLC
- Current Assignee: CenturyLink Intellectual Property LLC
- Current Assignee Address: US CO Denver
- Agency: Swanson & Bratschun, L.L.C.
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
The present system and method for providing network connectivity and computer status information is displayed to a user and presents useful troubleshooting information related to various networks and computer status information. The present system includes means for determining at least one of the group consisting of a computer's IP address, host name, computer model, and user ID of said user's computer, means for determining a telephone number to a help desk associated with the user's computer, and means for displaying the telephone number and the at least one of the group consisting of a computer's IP address, host name, computer model, and user ID of the user's computer to the user.
Public/Granted literature
- US20080104165A1 System and method for providing network connectivity and computer status information Public/Granted day:2008-05-01
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