A method is provided for transmitting a communication request to a user device of a first communication type, receiving a message during the communication request or within a predetermined amount of time after the communication request, of a second communication type. If the message received is from the user device, then it may be immediately presented or displayed. If the message is not from the user device, then it is precluded from being presented until the communication request is completed. The first communication type may be in the form of a voice call and the user device may be a mobile phone. The second communication type may be a text message, E-mail, or other mode of communication that differs from the first communication type.