A technique is provided for diagnosing deficiencies in a material handling system having a track and a material support member adapted to travel on the track. A diagnostic device travels with the material support member and includes one or more sensors that measure one or more parameters of the material support member. Such parameters may include an amount of force exerted laterally against one or more restraining members or the accelerations of the material support member. The material handling system may include a plurality of slats connected in an endless web that defines a conveying surface upon which articles are transported.