Invention Grant
- Patent Title: Routing telecommunications to a user in dependence upon device-based routing preferences
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Application No.: US12342187Application Date: 2008-12-23
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Publication No.: US08270589B2Publication Date: 2012-09-18
- Inventor: Kavita K. Agrawal , William K. Bodin , Gregory W. Rybczynski , Derral C. Thorson
- Applicant: Kavita K. Agrawal , William K. Bodin , Gregory W. Rybczynski , Derral C. Thorson
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Brevetto Law Group
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04Q7/20

Abstract:
Routing telecommunications to a user including receiving a call, determining that the call is intended for the user, receiving an RFID signal from an RFID tag located with the user, determining the user's location in dependence upon the RFID signal, identifying a plurality of available telephony devices in dependence upon the user's location, identifying a device-based preference for the user, selecting one of the plurality of available telephony devices in dependence upon the device-based preference, and forwarding the call to the selected telephony device. In typical embodiments, determining that the call is intended for the user also includes prompting the caller for the name of the user and receiving from the caller the name of the user.
Public/Granted literature
- US20090098878A1 Routing Telecommunications To A User In Dependence Upon Device-Based Routing Preferences Public/Granted day:2009-04-16
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