Systems and methods are disclosed for automated notification systems. A representative method, among others, can be summarized by the following steps: monitoring travel data in connection with a mobile thing (MT) that is destined to pickup or deliver an item or service at a stop location; causing initiation of a notification communication session with a personal communications device (PCD) based upon the travel data; and during the notification communication session, enabling a party associated with the PCD to change one or more tasks associated with the pickup or delivery. A representative system, among others, comprises a computer or other automated system that is programmed or designed to perform the foregoing steps.