A system, method and computer program product is provided that allows an end user to monitor and/or control various data streams appearing on one or more customer premises equipment (CPE) interfaces of a residential gateway, even where the data streams are of different types such as voice, video or computer data. The invention provides a user interface, implemented as part of a CPE device or as a stand-alone device, that is accessed by an end user to transmit commands to a residential gateway. A processor within the residential gateway executes gateway monitoring and control software that receives the commands and, in response, performs the necessary routing and conversion of data streams to execute the desired monitoring and/or control functions.