Invention Grant
US08306200B2 Method and apparatus for processing of a toll free call service alarm 有权
处理免费电话服务报警的方法和装置

Method and apparatus for processing of a toll free call service alarm
Abstract:
A method and apparatus for automatic processing of toll free call service alarms are disclosed. For example, the method receives a trouble ticket by a service provider for a toll free call service alarm, and retrieves a calling to number and a calling from number from the trouble ticket. The method determines if the service provider is a responsible organization for the toll free call service for the calling to number, and determines if a customer network for the toll free call service is active if the service provider is the responsible organization for the toll free call service. The method notifies a work center if the customer network is not active.
Information query
Patent Agency Ranking
0/0