Invention Grant
US08306863B2 User context based distributed self service system for service enhanced resource delivery
有权
基于用户环境的分布式自助服务系统,用于服务增强资源传递
- Patent Title: User context based distributed self service system for service enhanced resource delivery
- Patent Title (中): 基于用户环境的分布式自助服务系统,用于服务增强资源传递
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Application No.: US12543887Application Date: 2009-08-19
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Publication No.: US08306863B2Publication Date: 2012-11-06
- Inventor: Debra L. Biebesheimer , Donn P. Jasura , Neal M. Keller , Juhnyoung Lee , Steve J. Rolando
- Applicant: Debra L. Biebesheimer , Donn P. Jasura , Neal M. Keller , Juhnyoung Lee , Steve J. Rolando
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Scully, Scott, Murphy & Presser, P.C.
- Agent Daniel P. Morris, Esq.
- Main IPC: G06O30/00
- IPC: G06O30/00 ; G06F15/16

Abstract:
Disclosed is a method and system of providing user context-based services over computer networks, using mechanisms for collecting and specifying one or more user context elements, each element representing a context associated with the current buyer state and having context attributes and attribute values associated therewith, mechanisms for collecting affective (emotive) data to inform the user context, and also an interactive graphical view to gain insight into available services for assisting in understanding available service information and making decisions on purchasing.
Public/Granted literature
- US20100049625A1 USER CONTEXT BASED DISTRIBUTED SELF SERVICE SYSTEM FOR SERVICE ENHANCED RESOURCE DELIVERY Public/Granted day:2010-02-25
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