Invention Grant
US08327276B2 Community driven prioritization of customer issues 有权
社区驱动客户问题的优先排序

Community driven prioritization of customer issues
Abstract:
Community driven prioritization of customer issues is described. In an implementation, a selectable portion of a user interface providing interaction with a community forum is selectable by a user to indicate agreement and associate with a posting in the community forum. The user may then automatically be provided results generated in response to the posting. In another implementation, associations matching a plurality of users and postings are utilized to assign priority to the postings and to prioritize responses to the postings.
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