Invention Grant
US08332440B2 Automatically creating data hierarchy in CRM applications based on imported contact data
有权
根据导入的联系人数据在CRM应用程序中自动创建数据层次结构
- Patent Title: Automatically creating data hierarchy in CRM applications based on imported contact data
- Patent Title (中): 根据导入的联系人数据在CRM应用程序中自动创建数据层次结构
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Application No.: US12908530Application Date: 2010-10-20
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Publication No.: US08332440B2Publication Date: 2012-12-11
- Inventor: Wayne Parker, III , Craig Austin , Nick Thomson , Praveen Upadhyay , Ian Legler
- Applicant: Wayne Parker, III , Craig Austin , Nick Thomson , Praveen Upadhyay , Ian Legler
- Applicant Address: US WA Redmond
- Assignee: Microsoft Corporation
- Current Assignee: Microsoft Corporation
- Current Assignee Address: US WA Redmond
- Agency: Turk IP Law, LLC
- Main IPC: G06F17/30
- IPC: G06F17/30

Abstract:
An automated contact import module enables users to select groups of contacts to import from an email, contact management, scheduling (ECS) application based on viewing contacts by category, organization, email domain, and similar attributes. Contacts in selected groups are imported to a CRM application with automatic data mapping. Communication history may be part of the import process by searching previously indexed emails, appointments, and comparable data associated with the selected contacts effectively creating a data hierarchy at the CRM application.
Public/Granted literature
- US20120102036A1 AUTOMATICALLY CREATING DATA HIERARCHY IN CRM APPLICATIONS BASED ON IMPORTED CONTACT DATA Public/Granted day:2012-04-26
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