Invention Grant
- Patent Title: Systems and methods for monitoring voice service feature failures in a telecommunication network
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Application No.: US12628081Application Date: 2009-11-30
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Publication No.: US08345826B2Publication Date: 2013-01-01
- Inventor: Hossein Eslambolchi , John McCanuel , Paritosh Bajpay , Arun Kandappan
- Applicant: Hossein Eslambolchi , John McCanuel , Paritosh Bajpay , Arun Kandappan
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee Address: US GA Atlanta
- Main IPC: H04M11/00
- IPC: H04M11/00
Abstract:
A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.
Public/Granted literature
- US20100074417A1 SYSTEMS AND METHODS FOR MONITORING VOICE SERVICE FEATURE FAILURES IN A TELECOMMUNICATION NETWORK Public/Granted day:2010-03-25
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