Invention Grant
- Patent Title: System and method for pooled IP recording
- Patent Title (中): 池式IP记录系统和方法
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Application No.: US12416906Application Date: 2009-04-01
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Publication No.: US08345828B2Publication Date: 2013-01-01
- Inventor: Jamie Richard Williams , Damian Smith , Marc Calahan , Mark Goodall
- Applicant: Jamie Richard Williams , Damian Smith , Marc Calahan , Mark Goodall
- Applicant Address: US GA Roswell
- Assignee: Verint Americas, Inc.
- Current Assignee: Verint Americas, Inc.
- Current Assignee Address: US GA Roswell
- Agency: Meunier Carlin & Curfman
- Main IPC: H04M1/64
- IPC: H04M1/64

Abstract:
Embodiments of the present invention provides systems and methods for pooled IP recording. An exemplary method of the present invention comprises monitoring a user's logon, associating a communication device to the user, assigning an interface to a recorder associated with the communication device, and recording data from the communication device sent over the interface. Another exemplary method of the present invention comprises detecting a recorder failure and dynamically routing an interface associated with the failed recorder to at least one other recorder.
Public/Granted literature
- US20090290687A1 SYSTEM AND METHOD FOR POOLED IP RECORDING Public/Granted day:2009-11-26
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