A handheld communication device configurable between a telephone mode and an email mode is described. The handheld communication device has a body with a front face at which a user input is located. The user input includes an appearance-adaptable keypad configurable between a telephone keypad when the device is in the telephone mode, and a text entry keypad when the device is in the email mode. The telephone keypad includes a plurality of alphanumeric input keys. The telephone keypad is arranged in a standard telephone keypad layout when the device is in the telephone mode. The text entry keypad includes a plurality of alphabetic input keys. The text entry keypad is arranged in a standard text entry keyboard layout when the device is in the email mode.