Invention Grant
US08358766B1 Operating a directory assistance call center based upon directory assistance database and caller ID data
有权
根据目录协助数据库和来电显示数据操作目录协助呼叫中心
- Patent Title: Operating a directory assistance call center based upon directory assistance database and caller ID data
- Patent Title (中): 根据目录协助数据库和来电显示数据操作目录协助呼叫中心
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Application No.: US11463716Application Date: 2006-08-10
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Publication No.: US08358766B1Publication Date: 2013-01-22
- Inventor: Jack E. Denenberg
- Applicant: Jack E. Denenberg
- Applicant Address: US GA Atlanta
- Assignee: AT&T Mobility II LLC
- Current Assignee: AT&T Mobility II LLC
- Current Assignee Address: US GA Atlanta
- Agency: Parks IP Law LLC
- Agent Mickki D. Murray, Esq.
- Main IPC: H04M3/42
- IPC: H04M3/42
Abstract:
A system and method is provided to operate a directory assistance call center based upon data stored in a directory assistance database and a line information database (LIDB). A caller can access a directory assistance call center to request phone listing information about a particular party. The directory assistance call center can send a query to a directory assistance database for the requested information. Moreover, if the requested information is not found, then the directory assistance call center can send a query to a LIDB or CNAM database provider. The LIDB or CNAM database provider can forward the query to a local LIDB or CNAM database and to other remote LIDB or CNAM database providers to find the requested information.
Public/Granted literature
- US1269660A Tatting-hook and attaching means therefor. Public/Granted day:1918-06-18
Information query
