A mobile communication device is operable to receive and store messages in a defined message inbox. A user input device is provided to permit a user of the device to make a message inbox status query. In answer to the query, the device provides a non-visual response communicating one or more characteristics of the message inbox. Such characteristics are definable and the method of providing a non-visual response communication is configurable. The non-visual response potentially includes an auditory communication that is provided in response to a query made using an easy to access button located on the device.