A print control method and device, wherein the method includes: monitoring a print system port, storing a print task at a preset memory address in the form of job file when the print task exists at the print system port; querying the memory address on schedule, determining the target job file when there is a job file storing at the memory address; querying the printer state, if the printer is idle, sending the target job file; when the printer is in a state of failure, feeding a failure state prompting information back. The solution queries the printer work state before the job file is sent, feeds the prompting information back when the printer occurs failure, detects the print process state of job files, and performs a processing for failure when a print fails. Through the solution, users can know the states of job files in time and missing or omitting of a job file is avoided.