Invention Grant
- Patent Title: Intelligent interactive voice response system
- Patent Title (中): 智能交互式语音应答系统
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Application No.: US12560954Application Date: 2009-09-16
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Publication No.: US08369495B1Publication Date: 2013-02-05
- Inventor: Girish Mallenahally Channakeshava
- Applicant: Girish Mallenahally Channakeshava
- Applicant Address: US CA Mountain View
- Assignee: Intuit Inc.
- Current Assignee: Intuit Inc.
- Current Assignee Address: US CA Mountain View
- Agency: Vista IP Law Group LLP
- Agent Gary D. Lueck
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M1/64
Abstract:
An interactive voice response system takes into account current and/or historical call data in determining navigation logic for a specific call.
Information query
