Invention Grant
- Patent Title: Retaining email response time trends
- Patent Title (中): 保留电子邮件响应时间趋势
-
Application No.: US12578453Application Date: 2009-10-13
-
Publication No.: US08375093B2Publication Date: 2013-02-12
- Inventor: Lisa Seacat Deluca , Itzhack Goldberg , Ohad Greenshpan , Boaz Mizrachi
- Applicant: Lisa Seacat Deluca , Itzhack Goldberg , Ohad Greenshpan , Boaz Mizrachi
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Thomas E. Lees, LLC
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
An apparatus, system, and method are disclosed for retaining email response time trends. A send module determines a send time, the time that a user sends an email message to a recipient. A receive module determines a receive time, the time that the user receives a response from the recipient. A response time module determines a response time that corresponds to the email message based on an elapsed time between the send time and the receive time. A content identifier module determines a content identifier for the email message. A trend module determines a response time trend that corresponds to the recipient and the content identifier based on the response time and on a plurality of previous response times of the recipient. The plurality of previous response times correspond to a plurality of previous email messages between the user and the recipient that match the content identifier.
Public/Granted literature
- US20110087742A1 APPARATUS, SYSTEM, AND METHOD FOR RETAINING EMAIL RESPONSE TIME TRENDS Public/Granted day:2011-04-14
Information query