Invention Grant
US08379806B2 System and method for management of call data using a vector based model and relational data structure
有权
使用基于向量的模型和关系数据结构来管理呼叫数据的系统和方法
- Patent Title: System and method for management of call data using a vector based model and relational data structure
- Patent Title (中): 使用基于向量的模型和关系数据结构来管理呼叫数据的系统和方法
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Application No.: US12196776Application Date: 2008-08-22
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Publication No.: US08379806B2Publication Date: 2013-02-19
- Inventor: Cheng Wu , Andrzej Sakrajda , Hong-Kwang Jeff Kuo , Vaibhava Goel , David Lubensky
- Applicant: Cheng Wu , Andrzej Sakrajda , Hong-Kwang Jeff Kuo , Vaibhava Goel , David Lubensky
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Tutunjian & Bitetto, P.C.
- Agent Anne V. Dougherty
- Main IPC: H04M11/00
- IPC: H04M11/00
Abstract:
A system and method for representing call content in a searchable database includes transcribing call content to text. The call content is projected to vector space, by creating a vector by indexing the call based on the content and determining a similarity of the call to an atomic-class dictionary. The call is classified in a relational database in accordance with the vector.
Public/Granted literature
- US20080310603A1 SYSTEM AND METHOD FOR MANAGEMENT OF CALL DATA USING A VECTOR BASED MODEL AND RELATIONAL DATA STRUCTURE Public/Granted day:2008-12-18
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