Invention Grant
US08379829B2 System and method for incoming telephone call distribution among inbound links of service platforms 有权
在服务平台的入站链路之间进入电话分配的系统和方法

System and method for incoming telephone call distribution among inbound links of service platforms
Abstract:
A method for distributing incoming telephone calls among inbound links of a service platform is provided. First information is accumulated regarding routing of the incoming telephone calls during a previous time period to the inbound links of the service platform by a network call processor. Second information including a number of the inbound links of the service platform allocated to the network call processor for a future time period is generated based on the first information. A number of the incoming telephone calls are routed to the inbound links of the service platform during the future time period based on the second information.
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