Invention Grant
US08379829B2 System and method for incoming telephone call distribution among inbound links of service platforms
有权
在服务平台的入站链路之间进入电话分配的系统和方法
- Patent Title: System and method for incoming telephone call distribution among inbound links of service platforms
- Patent Title (中): 在服务平台的入站链路之间进入电话分配的系统和方法
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Application No.: US12643066Application Date: 2009-12-21
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Publication No.: US08379829B2Publication Date: 2013-02-19
- Inventor: Jonathan E. Schaff , Dominick Mangiardi , Cory Yang , Brian Patrick Hulett , James D. Kirby
- Applicant: Jonathan E. Schaff , Dominick Mangiardi , Cory Yang , Brian Patrick Hulett , James D. Kirby
- Applicant Address: US KS Overland Park
- Assignee: Sprint Communications Company L.P.
- Current Assignee: Sprint Communications Company L.P.
- Current Assignee Address: US KS Overland Park
- Main IPC: H04M7/00
- IPC: H04M7/00

Abstract:
A method for distributing incoming telephone calls among inbound links of a service platform is provided. First information is accumulated regarding routing of the incoming telephone calls during a previous time period to the inbound links of the service platform by a network call processor. Second information including a number of the inbound links of the service platform allocated to the network call processor for a future time period is generated based on the first information. A number of the incoming telephone calls are routed to the inbound links of the service platform during the future time period based on the second information.
Public/Granted literature
- US20100091771A1 SYSTEM AND METHOD FOR INCOMING TELEPHONE CALL DISTRIBUTION AMONG INBOUND LINKS OF SERVICE PLATFORMS Public/Granted day:2010-04-15
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