The data transmission activity of established connections is monitored along with a measure of the load or drain on communication resources. When the load on communication resources increases or when it moves past a threshold, inactivity over an connection is not permitted or is permitted for a shorter time before releasing that user's connection. On the other hand, lower loads allow for a longer (or no) inactivity period before disconnecting the connection. Once inactivity on a connection exceeds the time determined based on load, that connection may be transferred to a lower capacity channel, e.g., a common channel. Alternatively, that inactive connection may be disconnected.