Invention Grant
US08396192B2 Desktop recording architecture for recording call sessions over a telephony network 有权
用于通过电话网络记录呼叫会话的桌面记录架构

Desktop recording architecture for recording call sessions over a telephony network
Abstract:
Systems and methods for recording call sessions over a telephony network using a desktop recording architecture are disclosed. An illustrative system for recording call sessions over a telephony network includes one or more user telephone stations equipped with a telephone and computer desktop, and one or more additional record services or record servers. A desktop recording service associated with the computer desktop is configured to operate as either a primary or secondary recording service for recording inbound or outbound calls conducted over the user telephone station.
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