An insurance claim processing system may include an insurance claim database and an automated task processor. The insurance claim database may be configured to store and provide access to data in a data record that is related to an insurance claim. The automated task processor may be executable with a computer to identify an insurance claim processing task from the insurance claim database, and obtain insurance claim data related to the identified insurance claim processing task. The automated task processor may also select an action plan from an action plan database based on the obtained insurance claim data. The automated task processor may also identify a set of one or more automated procedures included in the action plan, and cause execution of the identified set of procedures included in the action plan.