Invention Grant
- Patent Title: Method and system for problem notification and processing
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Application No.: US11852163Application Date: 2007-09-07
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Publication No.: US08407686B2Publication Date: 2013-03-26
- Inventor: Qinping Huang , Manish Maheshwari , Amit Gupta , Maulin Vasavada
- Applicant: Qinping Huang , Manish Maheshwari , Amit Gupta , Maulin Vasavada
- Applicant Address: US CA San Jose
- Assignee: eBay Inc.
- Current Assignee: eBay Inc.
- Current Assignee Address: US CA San Jose
- Agency: Schwegman Lundberg & Woessner, P.A.
- Main IPC: G06F9/44
- IPC: G06F9/44 ; G06F9/445

Abstract:
A notification of a problem associated with an application may be received. A difference may be determined between a problem version of the application and an operational version of the application to identify a change associated with the problem. A person associated with the change may be determined. A task of resolving the problem may be assigned to the person associated with the change. A person may be notified of the problem and of the assigning of the task based on the identified change. A modification may be performed to resolve the problem associated with the change based on the determining of the difference.
Public/Granted literature
- US20090070733A1 METHOD AND SYSTEM FOR PROBLEM NOTIFICATION AND PROCESSING Public/Granted day:2009-03-12
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