Invention Grant
- Patent Title: Physiological response of a customer during financial activity
- Patent Title (中): 金融活动中客户的生理反应
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Application No.: US12846582Application Date: 2010-07-29
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Publication No.: US08417584B2Publication Date: 2013-04-09
- Inventor: Erik Stephen Ross
- Applicant: Erik Stephen Ross
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agency: Moore & Van Allen PLLC
- Agent Michael A. Springs; Patrick B. Horne
- Main IPC: G06Q30/00
- IPC: G06Q30/00

Abstract:
A server behavior modification system assists a customer during a financial activity, such as a transaction, and includes a current financial activity assistance system having a data collection system for collecting current physiological activity data, such as current electrodermal activity data, and a data manipulation system for assessing the likelihood of vulnerability to a predetermined undesired financial behavior, as defined by customer input received by a customer settings definition system. The assessment is based at least in part on the data manipulation system comparing a combined historical behavior pattern with the collected current data. The combined historical behavior pattern comprises a correlation between historical physiological activity data and historical financial activity data. An alerting system instructs a customer behavior modification system to produce an alert based at least in part on an assessment of likely vulnerability to a predetermined undesired financial behavior.
Public/Granted literature
- US20120030081A1 PHYSIOLOGICAL RESPONSE OF A CUSTOMER DURING FINANCIAL ACTIVITY Public/Granted day:2012-02-02
Information query