Invention Grant
- Patent Title: Providing a seamless conversation service between interacting environments
- Patent Title (中): 在交互环境之间提供无缝对话服务
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Application No.: US12501933Application Date: 2009-07-13
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Publication No.: US08417649B2Publication Date: 2013-04-09
- Inventor: Rick A. Hamilton, II , Neal M. Keller , Clifford A. Pickover , Josef Reisinger
- Applicant: Rick A. Hamilton, II , Neal M. Keller , Clifford A. Pickover , Josef Reisinger
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Hoffman Warnick LLC
- Agent William E. Schiesser
- Main IPC: G06F15/18
- IPC: G06F15/18

Abstract:
An approach that provides a seamless conversation service between interacting environments is described. In one embodiment, there is a seamless conversation service tool that includes a conversation commencement component configured to facilitate commencement of a conversation between two or more parties occurring over a communication path in one of two or more interacting environments. A user context monitoring component is configured to monitor a user context associated with the conversation. A user context change identification component is configured to identify a change in the user context of the conversation. A conversation transfer component is configured to transfer the conversation between the two or more interacting environments in response to the identified change in the user context, while maintaining a transparency of functionality of the communication path.
Public/Granted literature
- US20110010316A1 PROVIDING A SEAMLESS CONVERSATION SERVICE BETWEEN INTERACTING ENVIRONMENTS Public/Granted day:2011-01-13
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