Invention Grant
- Patent Title: Severity map of change-induced pervasive services outages
- Patent Title (中): 变化导致的无处不在的服务中断的严重性地图
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Application No.: US12795287Application Date: 2010-06-07
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Publication No.: US08417994B2Publication Date: 2013-04-09
- Inventor: Waseem A. Roshen , Mark L. Allsop , Robert A. G. Daniel , Nadeem Malik
- Applicant: Waseem A. Roshen , Mark L. Allsop , Robert A. G. Daniel , Nadeem Malik
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Law Office of Jim Boice
- Agent John R. Pivnichny
- Main IPC: G06F11/00
- IPC: G06F11/00

Abstract:
A computer implemented method, system and/or computer program product handle problems caused by a modification to an information technology (IT) system. Problem-data, describing a known problem to a first IT system that occurred during a modification to the first IT system; severity-data, describing a severity of the known problem; and solution-data, describing a solution of steps to be taken to correct the known problem, are received and stored. A modification alert indicates that the modification will be applied to a second IT system that is different from the first IT system. If the first IT system and the second IT system share a pre-determined amount of common features, then a severity map, which describes the known problem, the severity of the known problem, and the solution to the known problem as applied to the second IT system, is displayed to a user of the second IT system.
Public/Granted literature
- US20110302462A1 SEVERITY MAP OF CHANGE-INDUCED PERVASIVE SERVICES OUTAGES Public/Granted day:2011-12-08
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