Invention Grant
US08422641B2 Distributed record server architecture for recording call sessions over a VoIP network
有权
用于通过VoIP网络记录呼叫会话的分布式记录服务器架构
- Patent Title: Distributed record server architecture for recording call sessions over a VoIP network
- Patent Title (中): 用于通过VoIP网络记录呼叫会话的分布式记录服务器架构
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Application No.: US12484834Application Date: 2009-06-15
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Publication No.: US08422641B2Publication Date: 2013-04-16
- Inventor: James Paul Martin, II
- Applicant: James Paul Martin, II
- Applicant Address: US MN Minneapolis
- Assignee: Calabrio, Inc.
- Current Assignee: Calabrio, Inc.
- Current Assignee Address: US MN Minneapolis
- Agency: Faegre Baker Daniels LLP
- Main IPC: H04M1/64
- IPC: H04M1/64 ; H04L12/66 ; G10L17/00

Abstract:
Devices, systems, and methods for recording call sessions over a VoIP network using a distributed record server architecture are disclosed. An example recording device for recording segments of a call session includes a record server configured to receive an agent voice data stream and an external caller voice data stream from an agent telephone station, and a file repository configured to store voice data and call data associated with each recorded segment of the call session. The recording device is configured to tag recorded segments of each call session, which can be later used by a third-party application or database to check the status and/or integrity of the recorded call session.
Public/Granted literature
- US20100316199A1 DISTRIBUTED RECORD SERVER ARCHITECTURE FOR RECORDING CALL SESSIONS OVER A VOIP NETWORK Public/Granted day:2010-12-16
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