Invention Grant
- Patent Title: Monitoring business performance
- Patent Title (中): 监控业务绩效
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Application No.: US10663345Application Date: 2003-09-15
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Publication No.: US08428982B2Publication Date: 2013-04-23
- Inventor: Michael Adendorff , Tom Fazal , Simon Palmer
- Applicant: Michael Adendorff , Tom Fazal , Simon Palmer
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Stephen J. Walder, Jr.
- Priority: CA2412747 20021126
- Main IPC: G06Q10/00
- IPC: G06Q10/00

Abstract:
A performance monitoring system receives data from one or more data sources. It transforms the received data into the performance information relating to predefined Key Performance Indicators (KPIs); and stores it into a KPI store. The system also calculates scores based on the received data and the performance information stored in the KPI store. Thus, the system can indicate changes in the KPIs through an information presentation unit.
Public/Granted literature
- US20040102926A1 System and method for monitoring business performance Public/Granted day:2004-05-27
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