A method, a system, and a computer program product associated with a network management system are disclosed. The method includes storing event data associated with a system event in a network as an event item at a database. The method also includes processing the event item at a control system of a collection server when a fast track flag is identified in the stored event item of the database. Processing the event item by the control system includes generating processing data to send a first notification associated with the event item to a first client. The first notification includes an identifier enabling the first client to obtain the stored event data from the database. Processing the event item by the control system also includes purging the processing data from the control system after sending the first notification.