This invention provides a system, method and computer program product to allow a user to access administrative security features associated with the use of a security token. The administrative security features provide the user the ability to unlock a locked security token, diagnose a security token, activate and deactivate a security token, request a replacement security token or temporary password or report the loss of a security token. The invention comprises a client application which integrates into the standard user login dialog associated with an operating system. A portion of the user dialog is linked to a remote server to access the administrative services.