A communication session between a user of a communication network and a communication system is controlled. The communication network comprises a first network and a second network. The communication system operates on the first network. A session request packet is transmitted from a device of the user to a first node in the first network. The session is initiated with the communication system at the first node responsive to receiving the session request. During the session, a calling identity is provided from the first node to the device and used by the device during a communication event between the user and an entity. The calling identity is used to establish a connection between the device and a second node in the second network. The calling identity is associated with an address of the entity. Upon termination of the session, the calling identity is disassociated from the address of the entity.