Invention Grant
- Patent Title: Distributing transactions among transaction processing systems
- Patent Title (中): 在事务处理系统之间分配事务
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Application No.: US11322355Application Date: 2005-12-30
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Publication No.: US08457297B2Publication Date: 2013-06-04
- Inventor: John Hansen
- Applicant: John Hansen
- Applicant Address: US MA Chelmsford
- Assignee: Aspect Software, Inc.
- Current Assignee: Aspect Software, Inc.
- Current Assignee Address: US MA Chelmsford
- Agency: Husch Blackwell LLP
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M5/00 ; G06Q10/00

Abstract:
A method and system to distribute transactions among a plurality of transaction processing systems is described herein. The method includes automatically receiving data from a first transaction processing system; identifying scheduled handling resources for each of the transaction processing systems for a first time interval based on the data from each transaction processing system; determining transaction allocations for each of the transaction processing systems based upon generated forecast data; and distributing transactions among the plurality of transaction processing systems by producing routing decisions based upon the determined transaction allocations and the scheduled handling resources.
Public/Granted literature
- US20070153996A1 Distributing transactions among transaction processing systems Public/Granted day:2007-07-05
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