Invention Grant
US08463899B2 System, method and computer program product for optimized root cause analysis
有权
系统,方法和计算机程序产品,用于优化根本原因分析
- Patent Title: System, method and computer program product for optimized root cause analysis
- Patent Title (中): 系统,方法和计算机程序产品,用于优化根本原因分析
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Application No.: US12608601Application Date: 2009-10-29
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Publication No.: US08463899B2Publication Date: 2013-06-11
- Inventor: Joe Scarpelli , Sridhar Sodem , Ronald Alexander LeFaive
- Applicant: Joe Scarpelli , Sridhar Sodem , Ronald Alexander LeFaive
- Applicant Address: US TX Houston
- Assignee: BMC Software, Inc.
- Current Assignee: BMC Software, Inc.
- Current Assignee Address: US TX Houston
- Main IPC: G06F15/16
- IPC: G06F15/16

Abstract:
Embodiments disclosed herein can significantly optimize a root cause analysis and substantially reduce the overall time needed to isolate the root cause or causes of service degradation in an IT environment. By building on the ability of an abnormality detection algorithm to correlate an alarm with one or more events, embodiments disclosed herein can apply data correlation to data points collected within a specified time window by data metrics involved in the generation of the alarm and the event(s). The level of correlation between the primary metric and the probable cause metrics may be adjusted using the ratio between theoretical data points and actual points. The final Root Cause Analysis score may be modified depending upon the adjusted correlation value and presented for user review through a user interface.
Public/Granted literature
- US20100050023A1 SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR OPTIMIZED ROOT CAUSE ANALYSIS Public/Granted day:2010-02-25
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