Invention Grant
US08464263B2 Scheduling work requests to performing centers based on overall cost and duration of multiple assignment options 有权
根据多个分配选项的总体成本和持续时间,将工作请求计划到执行中心

Scheduling work requests to performing centers based on overall cost and duration of multiple assignment options
Abstract:
Techniques for allocating work requests to performing centers include generating options for assigning the work requests to the performing centers. The options are based upon predetermined historical factors capturing work request characteristics and performing center characteristics. For each of the options, the work requests are scheduled to determine a corresponding duration of the work requests, and an overall cost is computed. One of the options is selected based on the overall cost and the corresponding duration.
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