Invention Grant
US08473318B2 Risk score determination 有权
风险评分确定

Risk score determination
Abstract:
Embodiments of the invention are directed to systems, methods and computer program products for determining a risk score for an agent associated with an entity. In some embodiments, a method includes: (a) receiving first information associated with an agent's action related to an account and/or an agent's actions over a predetermined period of time related to one or more applications, and (b) determining a first risk score based at least partially on the first information. In some embodiments, the method further includes: (c) receiving, from a data system, second information associated with the agent, where the second information comprises one or more entitlements granted to the agent by the entity, and (d) determining a second risk score based at least partially on both the first information and the second information. Embodiments of the invention allow an entity to monitor an agent's actions and determine whether the agent's actions, either singly or cumulatively, pose a risk to the customer's account and/or other information provided by the customer.
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