Invention Grant
US08478278B1 Location based call routing to subject matter specialist 有权
基于位置的呼叫路由到主题专家

Location based call routing to subject matter specialist
Abstract:
Disclosed are various embodiments for location based call routing to a subject matter specialist. A call request is obtained from a computing device. The call request pertains to a topic and includes a current location of the computing device. A topic specialist for the topic is identified based at least in part upon the current location of the computing device. The call request is completed by establishing a call between the computing device and a computing device used by the topic specialist.
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