Described are techniques for determining progress of a transaction. A plurality of weights are received. Each of the weights indicates a weight for a different one of a plurality of tasks performed to complete processing for the transaction. At a point in time, a plurality of first metrics for the plurality of tasks are determined. Each of the plurality of first metrics corresponds to a first of the plurality of tasks and indicates an amount of the first task completed at the point in time. A second metric is determined indicating an amount of processing completed for the transaction at the point in time. The second metric is determined in accordance with the plurality of first metrics and the plurality of weights.