A management system includes an image forming apparatus and a monitoring apparatus. The monitoring apparatus includes a determination unit configured to determine whether the image forming apparatus has a transmission control function for performing change of a transmission destination of collected operational information, a transmission unit configured to transmit to the image forming apparatus having the transmission control function, a command for setting the monitoring apparatus as a transmission destination of the operational information, and transmission setting in which a scheme for acquiring counter information related to charging is set, and a scheme for acquiring failure information is set, and a verification unit configured to verify matching in the counter information. The image forming apparatus is configured to perform transmission of the operational information to the monitoring apparatus in accordance with the command and the transmission setting.